E-Commerce

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E-Commerce

E-Governance

Alejandro Cardona

000915746

MIS 3000

California State University of Bakersfield


Table of Contents

Abstract……………………………………………………………………………3

Introduction………………………………………………………………………..4

ICT………………………………………………………………………………….4

Re-Engineering…………………………………………………………………….5

Requirements of E-Governance………………………………………………….5

4 Models of E-Governance …………………………………………….…………6

Conclusion………………………………………………………………..…………8

Bibliography……………………………………………………………..…………10


Abstract

This paper will consist of information about the technology application known as E-Gov. The paper will talk about the history of E-Gov. As well as the technology that E-Gov. uses in order to be functional. It will also include the benefits and concerns of E-Gov. to citizens, businesses, government, and employees. It will also consist of defining and explaining government to citizens (G2C), government to business (G2B), government to government (G2G), and government to employees (G2E). The paper will also include the stages of E-Gov. Finally the paper will give an overview of E-Gov. and as well as a conclusion of the technology application that is E-Gov.

Keywords: E-Gov., Technology, Benefits and Concerns, G2B, G2C, G2G, G2E

Introduction

E-Governance, which is known as E-Gov. is an application of information and communication technology (ICT). This information technology application helps the government deliver information and services to citizens, employees, businesses, and governments. These are the four basic models available with e-governance. Although there are four basic model groups, the main target groups for e-governance are the government, citizens, and businesses. The goal for E-gov. is to achieve a ‘smart’ governance. Smart governance refers to having a simple, moral, responsive and transparent type of governance (Frank, B. & Regina, C. 2012.). In order to achieve ‘smart’ governance, it must first have a transparent information and communication technology with different users.

Information and Communication Technology

E-Gov. would not be possible if it wasn’t for the information and communication technology (ICT). ICT has provided faster and finer communication, caliber services, efficient storage, effective work, processing of data and exchange and utilization of information to its users (Frank, B. & Regina, C. 2012.). ICT also helps in increasing revenue and producing more efficient controls. It is a faster, more accurate and simpler means of word-processing and is now being used as a tool for tabulating data which finally helps in decision- making. With increasing awareness of using computers and the internet, many users are benefited and they are motivated to modify their ways of doing things in order to take ahold of the advantages provided by ICT (Rkmitra,(2012). This has led to the re-engineering of business processes.