Knowledge Management and Learning Challenges

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Knowledge Management and Learning Challenges

With Reference To the Article, “Crowdsourcing the Future: The Foresight Process at Finpro,” And Broader Literature, Critically Evaluate the Extent to Which Digital Tools and the Capacity

For Mass Participation Have Addressed Knowledge

Management and Learning Challenges

Prepared by

Rogers Akatwihayo B

Submitted to

South Wales University

For the award of

MBA

 01 October 2017

Introduction

Digital tools have addressed knowledge management plus learning challenges in organizations, it is very important to draw on the understanding of the link between “Knowledge” and “Learning” from two mutually dependent perspectives; the “individual” and the “organization” in this case. That level of understanding the epistemological and ontological dimensions of knowledge and learning will not only root organizational challenges to those prime challenges on the “individual” level, but will pave the way towards discovering their characteristics giving us the ability to evaluate digital tools and the mass participation that addresses them. Basically, the main objective for most knowledge management models and learning frameworks is to assist in wisdom seeking actions being done every day in making decisions by enabling reflection on the past which eventually positively impacts efficiency plus effectiveness on productivity and performance in an organization.

Digital tools, capacity for mass participation and how they have addressed knowledge management and learning challenges.

Digital transformation is mainly about creating a work environment in which digital tools information, applications, and processes are used to create business advantage. But to put those tools to work, you need a way to easily control and manage the digital environment. A good knowledge management solution gets you there by providing a way to capture knowledge from everyone across the organization, as well as to organize it so that it’s widely accessible and usable. Without those capabilities, what’s the point of digitizing everything in the first place? If an organization has a very reliable and effective knowledge management solution, you can easily eliminate risks of losing access to information resources in the crush of data, or losing individual knowledge in scenarios of employees leaving that organization and taking with them their knowledge because it has was never shared.  Good knowledge management ensures that the information you create and collect as part of your digital transformation remains consistently available to be used for business improvement.

Digital tools used for Knowledge management

Intranet Based Systems

Intranets are private networks. Teach target defines an intranet as a private network contained within an organization and it may consist of many more interlinked LANs (local area networks) and also use leased lines in the WAN (wide area network). This environment facilitates management knowledge and sharing of information and knowledge in an organization. Different departments and offices within the organization can utilize this to share information and knowledge.